Vale Gardens Classic Cool Mix 20kg
Vale Gardens Cool Cube 20kg
HG Country Layers Pellets 16% 20kg
HG Poultry Growers Pellets 15.5% 20kg
Dengie Alfa-A Original 20Kg
HG Country Pig Finish Pellet 19% 20kg
|About Us This web site is owned and operated by Vale Gardens Limited who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.|
Our Contact details:
Vale Gardens Limited
Phone: 01386 831000
Fax: 01386 831855
Vat Reg. No. 785 6362 85
Registered in England No. 4268124
Registered Address: 1 Clayfield Road, Bretforton,Evesham, Worcestershire, WR11 7HS
|Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.|
We accept all Major Credit & Debit Cards with the exception of American Express.
If you do not wish to pay online, you may send your card information via phone, fax or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
|Shipping And Handling Carriage options are offered at Checkout, suggesting the most appropriate & cost effective method.|
All options will require a signature when delivered,
Please make sure that someone will be available to take in the delivery.
|Delivery Schedule It is our intention to despatch all orders within 7 business days. |
However should there be any variance to this you will be notified (by e-mail) immediatley we are aware.
You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
|Back Orders We do not keep back Orders|
If your item is not in stock at the time of ordering , You will always be emailed with the option to cancel if you would rather not wait.
|Tax Charges For orders made from the UK or the European Union, 20% VAT is added. |
|Credit Card Security When the order is placed at our website, all payments transactions wil be transferred to a Sagepay secure server where all sensitive data is secured using the same internationally recognised 256-bit encryption standards used by, among others, the US Government. The encryption keys are held on state-of-the-art, tamper proof systems in the same family as those used to secure VeriSign's Global Root certificate, making them all but impossible to extract. The data we hold is extremely secure and we are regularly audited by the banks and banking authorities to ensure it remains so.|
Sage Pay has multiple private links into the banking network that are completely separate from the Internet and which do not cross any publicly accessible networks. Any cardholder information sent to the banks and any authorisation message coming back is secure and cannot be tampered with.
At no time during this process do Vale Gardens have access to any of your payment card data.
|Guarantee All of our products come with the appropriate Manufacturers Guarantee |
|Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01386 831000 (International +44 01386 831000)|
or fax us on 01386 831855
or write to us at
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
|Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive.|
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed.
Any goods returned should be in saleable condition.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.